What to do if Xerox DocuMate 4790 is not connected?
If your Xerox Scanner is not connecting, the issue might be due to the power being off, or the power cord or USB cable being unplugged. Verify that all cables are securely plugged into the scanner, the computer, and the wall. If necessary, reboot the computer.
How to fix system error on Xerox Scanner?
If a system error occurs with your Xerox Scanner, it indicates an unknown system error. Reset the scanner and computer by following these steps: 1. Turn off the scanner power. 2. Unplug the USB cable and power from the scanner. 3. Reboot (restart) the computer. 4. Plug the USB cable and power cable back into the scanner. 5. Turn the scanner back on.
What to do if Xerox Scanner says a cover is open?
If you receive an error that a cover is open on your Xerox Scanner, this means that a scanner access cover is open. Verify that all covers on the scanner are fully closed before scanning.
How to fix paper jam in Xerox DocuMate 4790 Scanner?
If you are experiencing paper jams or paper remaining in your Xerox Scanner, it might be due to dirty document sensors. Open the scanner, remove the pages, and then close the scanner. If the problem continues, clean the rollers and paper sensors.
Why does my Xerox Scanner double feed paper?
If a paper double feed has occurred with your Xerox Scanner, it means that two pages fed through the scanner simultaneously. Open the scanner, remove the pages, and ensure that no pages are stuck together. Restack the paper in the ADF and click Retry. If the problem continues, clean the rollers and paper sensors.
How to resolve skew error on Xerox DocuMate 4790 Scanner?
If a skew error occurs with your Xerox Scanner, it means a page was pulled into the scanner at an angle. Open the scanner, remove the pages, and then close it. Adjust the paper guides to the document width, restack the paper in the ADF, and click Retry to continue. If the problem persists, clean the rollers and paper sensors.
What to do if Xerox DocuMate 4790 detects a stapled document?
If your Xerox Scanner detects a stapled document, it could be because the page bent when picked up from the input tray or skewed as it was pulled in. Open the scanner, remove the pages, and close it. Check all documents for staples and remove them. Restack the paper in the ADF and click Retry to continue.
How often should I clean the rollers on my Xerox DocuMate 4790 Scanner?
The rollers of your Xerox Scanner should be cleaned every 20,000 scans, or as needed if you're experiencing frequent paper feed issues. After cleaning the rollers, click on Clear Counter to reset the cleaning roller count back to 0.
When should I replace the rollers on my Xerox DocuMate 4790 Scanner?
The rollers of your Xerox Scanner should be replaced every 300,000 scans, or as needed if cleaning them doesn't improve paper feeding issues. After replacing the rollers, click on Clear Counter to reset the roller replacement count back to 0.
Details crucial safety guidelines for operating Xerox equipment, including Do's and Don'ts.
Covers essential electrical safety precautions and information for connecting the scanner.
Explains conditions requiring immediate shutdown and disconnection of the machine.
Instructions on safely unpacking and preparing the scanner for initial setup.
Important considerations and prerequisites before starting the scanner installation process.
Guide to installing the scanner software and establishing the physical connection.
Detailed steps for loading and scanning documents using the Automatic Document Feeder.
Describes how to use the on-screen One Touch button panel for scanning operations.
Step-by-step instructions for customizing One Touch button functions and destinations.
Guides on configuring One Touch options, destinations, and file naming conventions.
How to create, edit, and delete scan configurations to customize scanning settings.
How to configure One Touch to save scanned documents directly to a folder.
Instructions for configuring One Touch destinations for printing or faxing scanned documents.
Using OCR to convert scanned text into editable text and numbers.
Details on utilizing Kofax VRS features to enhance scanned document quality.
Guidance on replacing worn roller assemblies to prevent paper jams and ensure performance.
Introduction to the User Utility software for scanner maintenance and troubleshooting.
Detailed steps for cleaning internal components like rollers, sensors, and glass.
Common problems and solutions for scanner operation, image quality, and software errors.
General| Film scanning | No |
|---|---|
| Color scanning | Yes |
| Duplex scanning | - |
| Input color depth | 24 bit |
| Maximum scan size | 297 x 432 mm |
| Enhanced scan resolution | 300 x 300 DPI |
| Optical scanning resolution | 600 x 600 DPI |
| Display | LCD |
| Scanner type | Flatbed & ADF scanner |
| Product color | Blue, White |
| Sensor type | CCD |
| Daily duty cycle (max) | 10000 pages |
| Auto document feeder (ADF) input capacity | 200 sheets |
| Minimum scan area (ADF) | 48 x 70 mm |
| ISO A-series sizes (A0...A9) | A3, A4 |
| Maximum ISO A-series paper size | A3 |
| Auto Document Feeder (ADF) media weight | 75 - 80 g/m² |
| USB version | 2.0 |
| Standard interfaces | USB 2.0 |
| Minimum RAM | 2048 MB |
| Minimum processor | Intel® Pentium® 4 |
| Minimum storage drive space | 350 MB |
| Compatible operating systems | Windows 7 Windows Vista Windows XP |
| Sustainability certificates | ENERGY STAR |
Weight and Dimensions| Depth | 444 mm |
|---|---|
| Width | 468 mm |
| Height | 339 mm |
| Weight | 18000 g |
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