Why does AutoCrop on my Xerox Scanner produce blank pages or pages with lines?
If you're getting blank pages or pages with lines when using AutoCrop, the pages were probably scanned in crooked or skewed. Adjust the paper guides on the scanner so pages feed in straight.
How to troubleshoot a Xerox DocuMate 4830 Scanner that won't scan?
If your Xerox Scanner isn't scanning, here are a few things to try: * Check the cable connections to ensure they are secure. * Turn on the scanner's power and, if the status light doesn't come on, try another electrical outlet. * Restart your computer and power cycle the scanner. * Plug the scanner's USB cable directly into the back of the computer. * Ensure the USB cable is 6’ or less. * Make sure Xerox[®] DocuMate[®] 4830 is selected as the scanner.
Why are my Xerox DocuMate 4830 Scanner buttons not working after scanning with WIA?
If your scanner buttons aren't working after scanning with the Windows Image Acquisition (WIA) interface, you must close the application you were using before attempting to scan with the buttons on the scanner.
Why does my Xerox DocuMate 4830 stop working after my computer has been idle?
If your scanner stops working after the computer has been idle for several hours, it might be due to power fluctuations during the computer’s hibernation period, which can cause the scanner to lose communication. Simply turn the scanner off and then back on.
How to fix Xerox DocuMate 4830 Scanner installation issues and OneTouch problems?
If the installation does not complete successfully, or the scanner’s OneTouch options do not seem to work properly, it might be because some driver programs are already installed on your computer for another scanner. Remove those other drivers and re-install your Xerox[®] scanner.
Why does paper jam in the ADF of my Xerox DocuMate 4830?
Paper jams in the ADF can occur if paper is fed at an angle. To resolve this, smooth and straighten the paper before scanning. Also, adjust the paper guides to match the paper size.
Why does Xerox Scanner OneTouch stop working after installing Internet Explorer?
If OneTouch stops responding after installing Internet Explorer on Windows XP, this is a known issue where OneTouch stops responding when Internet Explorer is installed after the scanner. Uninstall Windows Internet Explorer using the change/remove options.
Why aren't all pages sent when using 'Create single image files' on my Xerox DocuMate 4830?
When using the "Create single image files" option, not all pages might be sent to the chosen destination because an application can only open a limited number of times. Limit your scan batch to less than 5 pages.
Why does my Xerox DocuMate 4830 Scanner jam halfway through a scan?
If the paper jams about halfway through the scan, it could be due to multiple items placed on the flatbed glass, which raises the lid slightly. Check the flatbed glass to make sure no items are on it when you scan from the ADF.
What causes a Double Feed error on my Xerox DocuMate 4830 with only one page?
If your scanner reports a Double Feed error even when there is only one page, dust on the sensor may be the cause. Try cleaning the double feed detection sensor.
General| Film scanning | - |
|---|---|
| Color scanning | Yes |
| Maximum scan size | 297 x 2997 mm |
| Output color depth | 24 bit |
| ADF scan speed (b/w, A4) | 50 ppm |
| ADF scan speed (color, A4) | 30 ppm |
| Optical scanning resolution | 600 x 600 DPI |
| Duplex ADF scan speed (b/w, A4) | 100 ipm |
| Duplex ADF scan speed (color, A4) | 60 ipm |
| Scanner type | Flatbed & ADF scanner |
| Product color | Blue, Grey |
| Built-in display | No |
| Sensor type | CIS |
| Scan drivers | ISIS, TWAIN, WIA |
| Daily duty cycle (max) | 3000 pages |
| Auto document feeder (ADF) input capacity | 75 sheets |
| Maximum ISO A-series paper size | A3 |
| Auto Document Feeder (ADF) media weight | 75 - 80 g/m² |
| USB version | 2.0 |
| Standard interfaces | USB 2.0 |
| Input voltage | 100-240 V |
| Power supply type | AC |
| Power consumption (standby) | 15 W |
| Power consumption (typical) | 30 W |
| Minimum RAM | 2048 MB |
| Minimum storage drive space | 350 MB |
| Cables included | AC, USB |
| Harmonized System (HS) code | 84716070 |
Weight and Dimensions| Depth | 499 mm |
|---|---|
| Width | 581 mm |
| Height | 194 mm |
| Weight | 12000 g |
Provides guidance on safe operation and testing of Xerox products.
Details safety guidelines for operating Xerox equipment, including do's and don'ts.
Covers electrical safety, power supply requirements, and grounding for the scanner.
Outlines procedures for immediate shutdown and when to contact service.
Describes general maintenance rules and what is not permitted.
Lists safety standards and agencies certifying the product.
Provides contact information for safety inquiries in USA and Europe.
Lists all components included with the Xerox DocuMate 4830 scanner.
Specifies the hardware and software needed to operate the scanner.
Details the various user guides and documentation provided with the scanner.
Provides an overview and labeled diagram of the scanner's parts.
Step-by-step instructions for unboxing and preparing the scanner for use.
Guides on how to connect the scanner's power supply and cord.
Important considerations and prerequisites before starting software installation.
Instructions for installing scanner drivers and software from the installation disc.
Explains the process and benefits of registering the scanner online.
Details on how to install extra software applications provided with the scanner.
Guidance on accessing and viewing the scanner and software user guides.
Instructions on preparing and loading documents into the ADF for scanning.
Steps for scanning single items or items not suitable for the ADF.
Overview of different scanning methods like One Touch, TWAIN, and ISIS.
Explains the initial factory settings for One Touch buttons and customization options.
Describes how to customize One Touch button destinations, formats, and configurations.
Details on creating, editing, and managing scan settings profiles.
Explains available file formats (BMP, TIFF, JPG, PDF, TEXT) and their properties.
Guides on scanning documents and saving them directly to a folder or network location.
Instructions on using OCR to convert scanned text into editable formats.
How to initiate scans from various applications using TWAIN or WIA interfaces.
Basic steps for performing a scan using the scanner interface.
Guide on using the preview feature to adjust scan settings before scanning.
Options for configuring basic and advanced document source settings.
Details on main, advanced, and scanner model-specific document settings.
Options for adjusting image quality like brightness, contrast, and despeckle.
How to configure add-on modules and scanner hardware properties.
Information on scanner details, power settings, and driver behavior options.
Steps to access and use the scanner's ISIS driver via QuickScan software.
Essential safety guidelines to follow when servicing the scanner.
Procedure for removing paper jams from the Automatic Document Feeder.
Instructions for routine cleaning of the scanner and ADF components.
Step-by-step guide for replacing the user-replaceable ADF pad.
Instructions on how to replace the scanner's feed roller assembly.
Common problems and their solutions, including scan errors and software issues.
Steps to remove scanner software and related applications.
Technical specifications of the scanner model.
List of common replacement parts with their part numbers.
Information on FCC regulations for the US and EU directives for electromagnetic compatibility.
Details on prohibited reproduction subjects in the United States and Canada.
Guidance on responsible disposal and recycling of the Xerox product.
Information on the scanner's ENERGY STAR qualification and energy efficiency.
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