Xerox DocuMate 4799 User Manual (English)

Other manuals for Xerox DocuMate 4799

Manual78 pages

Guide24 pages

Questions and Answers:

D
david75Aug 18, 2025
How to fix Xerox DocuMate 4799 when it won’t scan?
- K
  Kelsey MooreAug 18, 2025
  If your Xerox Scanner won’t scan, check the cable connections to ensure they are secure. Verify that the scanner is powered on; if the status light is off, try another electrical outlet. Restarting your computer and power cycling the scanner may also resolve the issue. If connected via a USB hub, plug the scanner directly into the computer. Avoid using USB cables longer than 6 feet, as they can cause connection problems. Also, confirm that Xerox[®] DocuMate[®] 4799 is selected as the scanner.
Z
zhaysAug 20, 2025
How to fix Xerox DocuMate 4799 Scanner when it won't scan?
- A
  Amanda PerezAug 20, 2025
  If your Xerox Scanner won't scan, there are several things you can check: * First, inspect the cable connections to ensure they are securely plugged in. * Next, verify that the scanner's power is on. If the status light isn't lit, try plugging the power supply into a different electrical outlet. * Restarting your computer and power cycling the scanner can also help. * If you're using a USB hub, try plugging the scanner's USB cable directly into the back of the computer. * Ensure the USB cable is 6’ or less. * Finally, confirm that Xerox DocuMate 4799 is the selected scanner.
R
reeseerinAug 23, 2025
What to do if USB cable was unplugged while scanning and now the Xerox DocuMate 4799 Scanner won’t work?
- V
  victoriajonesAug 23, 2025
  If the USB cable was unplugged while scanning and now your Xerox scanner won’t work, simply turn the scanner off and then back on again.
J
juliealvaradoAug 26, 2025
Why are the scanned images from my Xerox DocuMate 4799 of poor quality, and what can I do?
- T
  tammy98Aug 26, 2025
  If the scanned images from your Xerox Scanner are of poor quality, try cleaning the scanner. You might also need to perform a shading adjustment.
V
Valerie TylerAug 28, 2025
What to do if Xerox DocuMate 4799 paper jams in the ADF?
- B
  Brandon SmithAug 28, 2025
  If paper jams in the ADF of your Xerox Scanner, smooth and straighten the paper before scanning, and adjust the guides to the paper size. Additionally, try cleaning the roller with a soft cloth dampened with Isopropyl rubbing alcohol.
S
Shane SanchezAug 30, 2025
What to do if my Xerox DocuMate 4799 reports a Double Feed error with only one page?
- T
  Travis SandersAug 30, 2025
  If your Xerox Scanner reports a Double Feed error when there is only one page, try cleaning the double feed detection sensor.
C
Christopher WilliamsSep 1, 2025
What to do if Xerox Scanner OCR fails every time I try to scan using the OCR features from One Touch?
- B
  Benjamin MyersSep 2, 2025
  If you are getting an error message that OCR fails every time you try to scan using the OCR features from One Touch on your Xerox Scanner, it is recommended that you temporarily disable or suspend the automatic protection feature during scanning.
A
andrea34Sep 4, 2025
What to do if Xerox DocuMate 4799 Scanner buttons won’t work after scanning with Windows Image Acquisition (WIA)?
- T
  Thomas GreenSep 4, 2025
  If the scanner buttons won’t work after scanning with Windows Image Acquisition (WIA) on your Xerox scanner, you must close the application you were using before scanning with the buttons on the scanner after performing a scan using the WIA interface.
J
Joseph SchultzSep 6, 2025
Why does my Xerox Scanner not function after performing a system restore on Windows XP or Windows Vista?
- J
  Jacob HolmesSep 7, 2025
  If your Xerox scanner does not function after performing a system restore on Windows XP or Windows Vista, it is recommended that you reinstall your scanner driver.
S
Stephanie Adams MDSep 9, 2025
What to do if Xerox DocuMate 4799 doesn't reconnect after USB disconnection?
- T
  Teresa LaneSep 9, 2025
  If the USB cable is disconnected from your Xerox Scanner during a scan and it doesn't reconnect when plugged back in, try unplugging the power cable from the scanner and then plugging it back in. If that doesn't work, restart your computer.

Xerox DocuMate 4799 Specifications

General

Film scanning	No
Color scanning	Yes
Duplex scanning	-
Input color depth	24 bit
Maximum scan size	297 x 432 mm
ADF scan speed (b/w, A4)	100 ppm
Enhanced scan resolution	300 x 300 DPI
Optical scanning resolution	600 x 600 DPI
Scanner type	Flatbed & ADF scanner
Product color	Blue, White
Sensor type	CCD
Daily duty cycle (max)	40000 pages
Auto document feeder (ADF) input capacity	250 sheets
Minimum scan area (ADF)	48 x 70 mm
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	75 - 80 g/m²
USB version	2.0
Standard interfaces	USB 2.0
Minimum RAM	2048 MB
Minimum processor	Intel® Pentium® 4
Minimum storage drive space	350 MB
Minimum system requirements	CD/DVD-ROM
Compatible operating systems	Windows 7 Windows Vista Windows XP
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	585 mm
Width	474 mm
Height	329 mm
Weight	25000 g

Summary

Safety

Safety Introduction

General instructions and warnings for safe operation of the Xerox scanner.

Operational Safety Information

Guidelines for safe operation, including handling and placement of the equipment.

Electrical Information

Details on power requirements, grounding, and safe electrical connections.

Emergency Power Off

Procedure for immediate shutdown in case of hazardous conditions.

Maintenance Information

Instructions and warnings regarding product maintenance procedures.

Product Safety Certification

Information on agency certifications and safety standards met by the product.

Environmental Health and Safety Contacts

Contact information for inquiries related to environment, health, and safety.

Welcome

What's in the Box

Lists the included components that should be present in the scanner package.

System Requirements

Specifies the necessary hardware and operating system for scanner installation.

Documentation

Details the printed and soft-copy documentation provided with the scanner.

The Xerox DocuMate 4799 Scanner

Overview and identification of the scanner's physical components.

Scanner Setup

Unpack the Scanner

Instructions for safely removing and preparing the scanner from its packaging.

Install the Double Feed Prevention roller

Step-by-step guide to installing the double feed prevention roller.

Connect the Scanner Power Cord

Instructions for connecting the scanner to a power source.

Installation

Before You Begin

Essential checks and preparations before starting the scanner software installation.

Install the Software and Connect the Scanner

Guide to installing scanner software and connecting the hardware.

Installing the Scanner Driver

Detailed steps for installing the necessary scanner driver software.

Connect the USB Cable and Turn on the Power

Instructions for connecting the scanner via USB and powering it on.

Installing the User Utility

Procedure for installing the scanner's diagnostic and maintenance utility.

Installing Visioneer One Touch

Steps to install the Visioneer One Touch scanning software.

Installing Additional Applications

Guide to installing other bundled software applications.

View the User Guides

Instructions on how to access the scanner and software user guides.

Register Your Scanner

Steps for registering the scanner online for support and updates.

Loading Documents to Scan

Items to Avoid Scanning

List of document types that can cause scanner damage or jams.

Select the Paper Feeding Options

Guidance on adjusting paper feed settings for different document types.

Scanning from the Automatic Document Feeder (ADF)

Instructions for loading and scanning documents using the ADF.

Scanning Interfaces

Overview of different software interfaces available for scanning.

Scanning and Configuring One Touch

Default One Touch Settings

Explanation of the pre-configured settings for One Touch buttons.

Scan Configurations

How to create, edit, and manage custom scan settings.

File Formats

Details on available file formats for scanned documents.

Configure Before Scan

Setting up the scanner to open a scanning interface before starting a scan.

Open Scanned Document(s)

Configuring the scanner to automatically open scanned documents.

Transfer to Storage

Setting up the scanner to save scanned documents to a folder.

Burn to CD-ROM

Instructions for scanning directly to a CD.

Printer or Fax

Configuring destinations for printing or sending faxes.

PaperPort

Configuring PaperPort as a scanning destination.

SharePoint

Configuring SharePoint as a scanning destination.

FTP Transfer

Configuring FTP server as a scanning destination.

SMTP

Configuring SMTP server for email scanning destinations.

Email Applications

Setting up email applications as scanning destinations.

Text Editors

Configuring text editing applications as scanning destinations.

Adding Text Editor Applications to One Touch

Guide to adding custom text editor applications.

Creating an HTML Web Page from Your Scanned Documents

Workflow for converting scanned documents into HTML web pages.

Still Image Client

Configuring the Still Image Client as a scanning destination.

Image Editors

Configuring image editing applications as scanning destinations.

PDF Applications

Configuring PDF applications as scanning destinations.

Send to Application

Configuring arbitrary applications as scanning destinations.

Scanning to Multiple Destinations

Enabling and configuring the scanner to send scans to multiple destinations.

Scanning with Job Separation

Using job separation to create new files based on detected separators.

Scanning with Optical Character Recognition (OCR)

Guide to using OCR for converting scanned text into editable formats.

Text Formats

Details on available text formats and their OCR implications.

Selecting One Touch OmniPage OCR Options

Advanced OCR options for improving text recognition accuracy.

Creating Your Own Dictionaries

Instructions for creating custom dictionaries for OCR spellchecking.

OneTouch with Visioneer Acuity Technology

Overview of Visioneer Acuity features for image enhancement.

The Acuity Settings

Details on configuring Visioneer Acuity settings for scans.

Scanning from TWAIN and WIA

Accessing the Scanner Interface

Methods for initiating scans from various applications.

Choosing TWAIN or WIA

Guidance on selecting between TWAIN and WIA scanning interfaces.

Scanning

General steps and interface options for performing scans.

Locked Scanning Interface

Information on using a locked scanner interface with predefined presets.

Using the Preview Window

How to use the preview feature to adjust scan settings and define regions.

Scan Regions

Instructions for creating, moving, and resizing custom scan regions.

Document Source Configuration

Settings related to document source and basic configuration options.

Document Settings

Detailed settings for scan resolution, document size, and other parameters.

Resolution

Explanation of resolution settings and their impact on image quality and file size.

Scanning from ISIS

Scanner Options, Maintenance and Troubleshooting

Changing the Background Color

Procedure for changing the scanner's background plate color.

Replacing the Rollers

Instructions for replacing worn paper feed and separation rollers.

Reset the Roller Count in the User Utility

Steps to reset the roller usage counter after cleaning or replacement.

Cleaning the Scanner Glass and Background Plates

Guide to cleaning the scanner glass and background plates.

Cleaning the Paper Sensors

Instructions for cleaning the paper detection sensors.

Clearing Paper Jams

Procedure for safely removing paper jams from the scanner.

Troubleshooting

Common problems and solutions for scanner operation.

Uninstalling Your Scanner

Steps to remove the scanner driver and associated software.

Xerox DocuMate 4799 Specifications

Xerox DocuMate 4799 Scanner Parts List

Regulatory Information

Basic Regulations

General regulatory compliance information.

United States (FCC Regulations)

Specific FCC regulations for digital devices.

European Union

Information on CE marking and EU directives compliance.

Other Regulations

Details on regulations from other regions, like Turkey (RoHS).

Copy Regulations

Legal restrictions on reproducing certain documents in various countries.

United States

Specific US regulations on document reproduction.

Canada

Specific Canadian regulations on document reproduction.

Compliance Information

Product Recycling & Disposal

Information on responsible disposal and recycling of the product.

Energy Star for the USA

Details on the scanner's ENERGY STAR qualification and energy efficiency.

Related product manuals

Xerox DocuMate 4799 User Manual

Table of Contents

Other manuals for Xerox DocuMate 4799

Questions and Answers:

Xerox DocuMate 4799 Specifications

Summary

Safety

Safety Introduction

Operational Safety Information

Electrical Information

Emergency Power Off

Maintenance Information

Product Safety Certification

Environmental Health and Safety Contacts

Welcome

What's in the Box

System Requirements

Documentation

The Xerox DocuMate 4799 Scanner

Scanner Setup

Unpack the Scanner

Install the Double Feed Prevention roller

Connect the Scanner Power Cord

Installation

Before You Begin

Install the Software and Connect the Scanner

Installing the Scanner Driver

Connect the USB Cable and Turn on the Power

Installing the User Utility

Installing Visioneer One Touch

Installing Additional Applications

View the User Guides

Register Your Scanner

Loading Documents to Scan

Items to Avoid Scanning

Select the Paper Feeding Options

Scanning from the Automatic Document Feeder (ADF)

Scanning Interfaces

Scanning and Configuring One Touch

Default One Touch Settings

Scan Configurations

File Formats

Configure Before Scan

Open Scanned Document(s)

Transfer to Storage

Burn to CD-ROM

Printer or Fax

PaperPort

SharePoint

FTP Transfer

SMTP

Email Applications

Text Editors

Adding Text Editor Applications to One Touch

Creating an HTML Web Page from Your Scanned Documents

Still Image Client

Image Editors

PDF Applications

Send to Application

Scanning to Multiple Destinations

Scanning with Job Separation

Scanning with Optical Character Recognition (OCR)

Text Formats

Selecting One Touch OmniPage OCR Options

Creating Your Own Dictionaries

OneTouch with Visioneer Acuity Technology

The Acuity Settings

Scanning from TWAIN and WIA

Accessing the Scanner Interface

Choosing TWAIN or WIA

Scanning

Locked Scanning Interface

Using the Preview Window

Scan Regions

Document Source Configuration

Document Settings

Resolution

Scanning from ISIS

Scanner Options, Maintenance and Troubleshooting

Changing the Background Color