Xerox DocuMate 4799 User Manual

Scanner Options, Maintenance and Troubleshooting
Xerox
®
DocuMate
®
4790
User’s Guide
9-178
3. Point the tip of the blower at the sensor and squeeze the blower to direct a puff of air at the sensor head to
remove dust.
Do this for each sensor in the scanner.
Clearing Paper Jams
If your scanner stops scanning due to a paper jam in the Automatic Document Feeder, use the following
procedure to remove the paper from the scanner.
1. Pull on the scanner cover release and lift the lid to open the scanner.
Do not attempt to remove a jammed page with the ADF door closed.
2. Remove the jammed page from the scanner.
3. Close the ADF door and continue scanning.
To reduce the number of paper jams, smooth and straighten the paper before scanning and adjust the paper
guides to the paper size.
Troubleshooting
Problem: The scanner won’t scan. What’s wrong?
Check for one of these possible problems:

Xerox DocuMate 4799 Specifications

General

Film scanning	No
Color scanning	Yes
Duplex scanning	-
Input color depth	24 bit
Maximum scan size	297 x 432 mm
ADF scan speed (b/w, A4)	100 ppm
Enhanced scan resolution	300 x 300 DPI
Optical scanning resolution	600 x 600 DPI
Scanner type	Flatbed & ADF scanner
Product color	Blue, White
Sensor type	CCD
Daily duty cycle (max)	40000 pages
Auto document feeder (ADF) input capacity	250 sheets
Minimum scan area (ADF)	48 x 70 mm
ISO A-series sizes (A0...A9)	A3, A4
Maximum ISO A-series paper size	A3
Auto Document Feeder (ADF) media weight	75 - 80 g/m²
USB version	2.0
Standard interfaces	USB 2.0
Minimum RAM	2048 MB
Minimum processor	Intel® Pentium® 4
Minimum storage drive space	350 MB
Minimum system requirements	CD/DVD-ROM
Compatible operating systems	Windows 7 Windows Vista Windows XP
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	585 mm
Width	474 mm
Height	329 mm
Weight	25000 g