Xerox DocuMate 4799 - Reset the Roller Count in the User Utility; Cleaning the Scanner Glass and Background Plates

Xerox
®
DocuMate
®
4799 Scanner Options, Maintenance and Troubleshooting
6-8 User Guide
Note: Be careful when cleaning the rollers. All of the rollers, except the free rollers, are designed to
rotate in one direction only. Do NOT force the roller to rotate in the opposite direction. Forcing the
roller to rotate will damage it, and cause the scanner to feed pages incorrectly.
Reset the Roller Count in the User Utility
After cleaning the scanner you need to reset the roller count in the User Utility.
1. Open the User Utility application.
2. From the main screen click on Clear Counter next to the field After Clean Roller.
3. The clean roller count will now be reset to 0.
4. Close the User Utility.
Cleaning the Scanner Glass and Background Plates
The background plates are located underneath the scanner glass in both the top and bottom of
the scanner. If you see a warning message that one of the background plates is dirty, simply clean
the scanner glass as described here.