Scanner Options, Maintenance and Troubleshooting Xerox
®
DocuMate
®
4799
User Guide 6-19
3. Click on Xerox from the programs list.
4. Select User Utility to open the software.
If you are prompted to select a scanner, make sure your scanner is selected then click on OK.
Main Screen Options
This section briefly describes the options on the main interface of the User Utility. The following
sections contain detailed instructions on using some of the options in this utility.
Scanner Status—this area displays the status of the scanner connected as well as error code
details.
Error Code—this field displays an error code number to help you diagnosis and resolve hardware
errors. Please see Scanner Status Message Table on page 6-21 for the full list of error codes and
steps to resolve the issue.
Scanner Information—this area displays the current hardware specifications of the scanner.
• Model: the scanner hardware model.
• Firmware Version: the scanner’s current firmware version.
• Memory: the amount of memory currently installed on the scanner.
• Interface: the connection interface to the computer.
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