Xerox Phaser 6110 User Manual

Solving Problems
6. 1
6 Solving Problems
This chapter provides helpful information for what to do if you
encounter an error while using your printer.
This chapter includes:
• Troubleshooting Checklist
• Solving General Printing Problems
• Clearing Paper Jams
• Solving Print Quality Problems
• Common Windows Problems
• Common Macintosh Problems
• Common Linux Problems
Troubleshooting Checklist
If the printer is not working properly, consult the following
checklist. If the printer does not pass a step, follow the
corresponding troubleshooting suggestions.
Status Response
Make sure that the
LED on the control panel
green and “Ready” is
shown on the
Status
Monitor
program
window.
• If the LED is off, check the power cord
connection. Check the power switch. Check the
power source by plugging the power cord into
another outlet.
• If the LED blinks or lights red, solve the
problems. See “Troubleshooting Error
Messages” on page 6.8 or, contact your service
representative.
Print a demo page to
verify that the printer is
feeding paper correctly.
See 2.7.
• If a demo page does not print, check the paper
supply in the tray.
• If the paper jams in the printer, go to “Clearing
Paper Jams” on page 6.3.
Check the demo page to
see if it is printed
correctly.
If there is a print quality problem, go to “Solving
Print Quality Problems” on page 6.5.
Print a short document
from a software
application to verify that
the computer and printer
are connected and
communicating correctly.
• If the page does not print, check the cable
connection between the printer and the
computer.
• Check the print queue or print spooler to see if
the printer has been paused.
• Check the software application to ensure that
you are using the proper printer driver and
communication port. If the page is interrupted
during printing, go to “Solving General Printing
Problems” on page 6.2.
If completing the
checklist does not
resolve the printer
problem, check the
following troubleshooting
sections.
• See “Solving General Printing Problems” on
page 6.2.
• See “Solving Print Quality Problems” on
page 6.5.
• See “Common Windows Problems” on
page 6.8.
• See “Common Macintosh Problems” on
page 6.8.
• See “Common Linux Problems” on page 6.9.

Xerox Phaser 6110 Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	2400 x 600 DPI
Time to first page (black, normal)	14 s
Time to first page (color, normal)	26 s
Print speed (black, normal quality, A4/US Letter)	17 ppm
Print speed (color, normal quality, A4/US Letter)	4 ppm
Internal memory	32 MB
Maximum internal memory	- MB
Sound power level (standby)	26 dB
Sound pressure level (printing)	47 dB
Total input capacity	150 sheets
Total output capacity	100 sheets
Maximum duty cycle	24200 pages per month
Maximum print size	216 x 356 mm
Media weight (tray 1)	60 - 163 g/sm2
Paper tray media types	Card stock, Envelopes, Plain paper, Transparencies
Non-ISO print media sizes	Folio (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5
Maximum ISO A-series paper size	A4
Network ready	No
Power requirements	110 - 220 V, 50/60 Hz
Compatible operating systems	Windows 2000/XP/Vista Mac OS 10.3 - 10.4 Linux: Redhat 7.1 Mandrake 8.0 SuSE 7.1 Caldera Open Linux 3.1 Turbo Linux 7.0 Slackware 8.1
Acoustic power emissions (active, print, copy or scan)	34/56 dB
Sustainability certificates	ENERGY STAR
Power consumption (standby)	17 W
Power consumption (printing)	300 W
Display	-
Certification	FCC, CE, CB
Operating temperature (T-T)	10 - 32 °C
Operating relative humidity (H-H)	20 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	390 x 344 x 265 mm