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C71XX Series Color Multifunction Printer User Guide
Printer Does Not Power On ..................................................................................................... 222
Printer Resets or Powers Off Frequently..................................................................................... 222
Printer Does Not Print............................................................................................................ 223
Printing Takes Too Long ......................................................................................................... 224
Document Prints from Wrong Tray........................................................................................... 225
Automatic 2-Sided Printing Problems........................................................................................ 225
Printer is Making Unusual Noises ............................................................................................. 225
Paper Tray Will Not Close ....................................................................................................... 226
Condensation has Formed Inside the Printer.............................................................................. 226
Paper Jams ................................................................................................................................ 227
Locating Paper Jams ............................................................................................................. 227
Minimizing Paper Jams .......................................................................................................... 228
Clearing Paper Jams.............................................................................................................. 229
Troubleshooting Paper Jams ................................................................................................... 238
Clearing Finisher Jams.................................................................................................................. 241
Clearing Paper Jams in the Integrated Office Finisher.................................................................. 241
Clearing Paper Jams in the Office Finisher ................................................................................. 242
Clearing Staple Jams.................................................................................................................... 244
Clearing Staple Jams in the Integrated Office Finisher................................................................. 244
Staple Jams in the Office Finisher ............................................................................................ 245
Clearing Hole Punch Jams in the Office Finisher ................................................................................ 250
Print-Quality Problems.................................................................................................................. 251
Controlling Print Quality ......................................................................................................... 251
Paper and Media .................................................................................................................. 251
Solving Print-Quality Problems................................................................................................. 253
Copy and Scan Problems .............................................................................................................. 257
Fax Problems .............................................................................................................................. 258
Problems Sending Faxes......................................................................................................... 258
Problems Receiving Faxes ....................................................................................................... 259
Getting Help............................................................................................................................... 260
Viewing Warning Messages on the Control Panel........................................................................ 260
Viewing Current Errors on the Control Panel............................................................................... 260
Using the Integrated Troubleshooting Tools .............................................................................. 260
Online Support Assistant ........................................................................................................ 260
More Information about Your Printer........................................................................................ 261
A Specifications ................................................................................................................................. 263
Printer Configurations and Options ................................................................................................. 264
Available Configurations ........................................................................................................ 264
Features.............................................................................................................................. 264
Options and Upgrades........................................................................................................... 267
Performance Specifications ........................................................................................................... 269
Print Speed.......................................................................................................................... 269
Physical Specifications.................................................................................................................. 271
Weights and Dimensions ....................................................................................................... 271
Total Space Requirements ...................................................................................................... 274
Contents