Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-32
03-450 Bypass Tray Paper 
mismatch
Paper Type mismatch.
Paper Size mismatch.
If printing PC, ensure print 
driver and tray guide 
settings match. Load 
requested paper in the 
Bypass Tray.
Verify tray guide settings.
Paper 
Mismatch
03-600 Memory Failure Memory access failure. Cycle printer power. 
Re-seat Memory DIMM(s). 
If the error persists install 
a new Main Board: 
• Phaser 3330 (PL 1.0.7, 
Parts List 1.0 Phaser 
3330 Main)
• WorkCentre 3335 and 
3345 (PL 6.1.7, Parts 
List 6.1 WorkCentre 
3335/3345 Main).
Memory 
Failure
03-601 EPC Memory is full Embedded FAX Job 
transmit/receive failure.
Print Failure.
Scan to file or Email failure.
Fax Server failure.
Try sending again.
Reduce complexity. 
Selecting different criteria 
for the job
Memory 
Failure
03-602 EPC Memory is 
Temp orari ly Fu ll
Try sending again.
03-603 Job to large to fit in 
EPC memory
Collate Copy Job failure. Wait while memory 
resources are made 
available to continue 
scanning your job. Once 
all sheets have been 
scanned, touch Close, 
reload your originals and 
re-scan as many times as 
is required to complete 
your job. Or touch Cancel 
Job to Cancel your job.”
03-800 Check SD Card Hard drive failure occurred. 
Not running properly.
Power Off/Power On 
If fault persists install a 
new hard disk drive.
Error Error Message Cause Initial Action Go To