Xerox WorkCentre 4250 Installation Guide

Troubleshooting
Xerox Common Access Card
Common Access Card Installation Guide
25
Troubleshooting Tips
The table below provides a list of problems and the possible cause and a recommended solution.
If you experience a problem during the installation process please refer to the During Installation
problem solving table below.
If you have successfully installed the Common Access Card solution but are now experiencing
problems, refer to After Installation on page 26.
During Installation
Problem Possible Cause Solution
Card reader is installed but no
message displays on the User
Interface
Card reader is faulty. • Try a different card reader.
•Contact the System
Administrator.
Card reader connection is faulty. • Check the cable is plugged in
correctly. Refer to Connect the
card reader to the Xerox device
on page 20 for instructions.
• Unplug the card reader cable
then plug back in.
• Plug the card reader into a
different USB port.
Card reader is not compatible. • Check that the card reader is
on the list of compatible
devices, refer to Supported
Card Readers on page 7.
Common Access Card access is not
enabled on the machine.
• Enable CAC through the
Properties set up screens using
CentreWare Internet Services,
refer to Software Enablement
on page 12.

Xerox WorkCentre 4250 Specifications

General

Copier resize	25 - 400 %
Maximum number of copies	999 copies
Copy resolution (black text)	600 x 600 DPI
Copy speed (black, normal quality, A4)	45 cpm
Standard input capacity	600 sheets
Auto document feeder (ADF) input capacity	100 sheets
Power consumption (standby)	111 W
Power consumption (typical)	794 W
Maximum duty cycle	200000 pages per month
Print speed (black, normal quality, A4/US Letter)	- ppm
Drivers included	Yes
Type	Analog copier
Bundled software	Image Retriever, Nuance OmniPage, Nuance PaperPort
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	10 - 32 °C
Non-operating relative humidity (non-condensing)	20 - 80 %
Maximum resolution	- DPI
Maximum print size	215 x 355 mm
Standard media sizes	99 x 147 mm - 216 x 356 mm
Compatible operating systems	HP-UX 10.2, IBM AIX 4.2, Linux, Mandrake 9.2-10.1, Red Hat 9, SUSE 9, Windows 2003 Server, Windows Vista, Windows XP, Windows XP Pro HP-UX 10.2, IBM AIX 4.2, Linux, Mandrake 9.2-10.1, Red Hat 9, SUSE 9, Windows 2003 Server, Windows Vista, Windows XP, Windows XP Pro
Standard interfaces	USB 2.0
Dimensions (WxDxH)	622 x 483 x 648 mm
Certification	FCC Part 15, Class A, FCC Part 68, UL Listed 60950-1/CSA 60950-1-03, CE 2006/95/EC, 2004/108/EC and 1999/5/ EC, Section 508 ADA, Cerner Tested and Certified 2004/108/EC and 1999 / 5 / EC, Section 508 ADA