Check and Cause Solution
1. If the paper exits the printer completely
but Jam 2 occurs
: Exit sensor is defective.
• After the paper is completely dis-
charged, the Exit actuator should
return to the original position to shut
off the photo-sensor.
2. If the paper is rolled in the Fuser Roller:
• This occurs when a Guide claw is
broken away or distorted.
• It occurs when the Heat-Roller or
Pressure-Roller is seriously contami-
nated with toner.
3. Concertina paper jam in the fuser.
1. Check if the exit sensor actuator is
defective.
• Check if the actuator exit is distorted
(Check if the lever part is distorted).
Replace Actuator Exit.
• Check whether burrs occur on the
assembly part of the actuator exit and
if the actuator operates smoothly.
Replace Actuator Exit.
• Check if foreign matters and wire are
interfering with the operation of the
actuator exit’s.
2. If the paper is stuck in the fuser : disas-
semble the fuser and remove the
jammed paper, and clean the surface
of the pressure roller with dry gauze.
3. Remove the jammed paper after disas-
sembling the fuser : Clean the surface
of the pressure roller with dry gauze.
• Remove the toner particles stained
on the rib.
• Check the assembly and perfor-
mance of the exit.
7.1.3 JAM 1
• Description
1. Paper is jammed in front of or inside the fuser.
2. Paper is stuck in the discharge roller and in the fuser just after passing through the Actuator-
Feed.
Check and Cause Solution
1. If the paper is jammed in front of or
inside the fuser.
2. If the paper is stuck in the discharge
roller and the fuser just after passing
through the Actuator-Feed, Feed
Actuator may be defective.
1. Replace the SMPS.
2. Reassemble the Actuator-Feed and
Spring-Actuator.
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