Xerox WorkCentre PE16 - Troubleshooting

7
7
7-1
WorkCentre PE16
Troubleshooting
Service Manual
July 2003
7. Troubleshooting
7.1 Paper Feeding Problems
7.1.1 Wrong Print Position
• Description Printing begins when the paper is in the wrong position.
Check and Cause Solution
A defective feed sensor actuator can cause incorrect tim-
ing.
Replace the defective actuator
7.1.2 JAM 0
• Description
1. Paper has not exited from the cassette.
2. Jam-0 occurs if the paper feeds into the printer.
PTL
P
I
C
K
/
R
PR
CR
DR
SR
TR FR
Empty Sensor
OPC
L S U
Fuser
Toner Cartridge
EXIT
Sensor
Feed
Sensor
MP Sensor
Check and Cause Solution
1. Check the Solenoid by using Engine
Test Mode : Diagnostic Mode code 0
2. Check if the pad is loose due to bad
sealing of the side-pad.
3. Check the surface of the roller-pick-
up for foreign matter.
4. If the paper feeds into the printer and
Jam 0 occurs, perform DCU to
check feed-sensor of the engine
board.
1. Replace the solenoid.
2. Replace the side-pad Assembly L or
R, if necessary.
3. Clean with soft cloth dampened with
IPA(Isopropyl Alcohol) or water.
4. Replace the Housing-Pickup and/or
Shaft-Pickup.