7-8
Troubleshooting
WorkCentre PE16
Service Manual
July 2003
7.2.8 Defective Motor operation
• Description
Main Motor is not driving when printing, and paper does not feed into the printer, resulting 'Jam 0'.
Check and Cause Solution
1. Motor harness may be defective.
2. Perform Engine Test Mode diagnostic code 0 and Check
the Motor operation.
1. Check the Motor harness, replace it, if defective.
2. Replace the SMPS or Main Board, if necessary.
7.2.9 No Power
• Description
When system power is turned on, all lamps on the operator panel do not come on.
Check and Cause Solution
1. Check if the power input and SMPS output are normal.
2. Check inside the LED-Panel on the front-cover, if the
LED-Panel does not appear after normal warm-up.
1. Replace the power supply cord or SMPS.
2. Replace the control board.
3. Replace the LED-panel.
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