Q6: How to generate and upload diagnostic log files ...... 106
Q7: How to switch language ............................................ 106
Q8: Failed to diagnose vehicle ........................................ 106
Q9: Failed to activate or register ...................................... 107
Q10: Failed to turn on when charging ............................. 108
Q11: Failed to open the diagnosis app with PROMPT “Sync
your device. the device has been offline for more than 30 days.
you should connect INTERNET SYNC DEVICES TO THE
NETWORK STATUS!” ............................................................ 108
Q12: Failed to enter Vehicle menu .................................. 109
SHENZHEN XTOOLTECH INTELLIGENT CO., LTD ............ 110