Xtreme 20kVA - User Manual

Questions and Answers

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Stephanie MurrayAug 12, 2025
What to do if my Xtreme UPS beeps and shows 'Output Overload'?
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  ustephensonAug 12, 2025
  If your Xtreme UPS is beeping every 0.5 seconds and the LCD displays 'Output Overload' code 39, it indicates an overload. The solution is to remove some of the load connected to the UPS.
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Holly WeberAug 16, 2025
Why is my Xtreme UPS utility LED off and running on battery?
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  elizabethwhiteAug 16, 2025
  If the utility power is normal, but the Utility LED on your Xtreme UPS does not light up, and the UPS operates in battery mode, it could be due to the input breaker of the modules not being switched on or the input cables not being properly connected. To resolve this, switch on the input breaker and ensure the input cable is properly connected.
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matthewjohnstonAug 20, 2025
How to fix an Xtreme 20kVA that won't power on when connected to utility?
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  Barbara OneillAug 20, 2025
  If your Xtreme UPS cannot power on even when connected to the utility power, it could be due to a disconnected input power supply or a low input voltage, or the input switch of the module is not switched on. You should measure if the UPS input voltage and frequency are within the required range per the specifications and check if all module input switches are turned on.
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Connie HughesAug 25, 2025
What to do if my Xtreme UPS only works on bypass mode?
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  kevinramosAug 25, 2025
  If your Xtreme UPS only operates on bypass mode, the cause might be that the UPS is set to ECO Mode or the transfer times to Bypass Mode are limited. To fix this, set the UPS working mode to Single Module type (non-parallel), reset the times of transfer to bypass, or restart the UPS.
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Jonathan ThompsonAug 27, 2025
Why is the battery LED flashing on my Xtreme UPS but there's no charge?
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  James JordanAug 27, 2025
  If the Battery LED is flashing on your Xtreme UPS, but there is no charge voltage or current, it could be due to several reasons: * The battery breaker is not switched on. * The batteries are damaged. * The battery is reverse connected. * Battery number and capacity are not set correctly. To resolve this: 1. Switch on the battery breaker. 2. If the batteries are damaged, replace the entire set. 3. Connect the battery cables correctly. 4. Go to the LCD display setting of the battery number and capacity, and set with correct data.
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Mr. Edward DeanSep 1, 2025
What to do if my Xtreme 20kVA doesn't have voltage output?
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  Jaime MorrisSep 1, 2025
  If your Xtreme UPS does not indicate any failure but the output has no voltage, it might be because the output cable is not properly connected. Ensure that the output cable is securely and correctly connected.
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tevansSep 4, 2025
How to fix Xtreme UPS that won't cold start?
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  Thomas BryantSep 4, 2025
  If your Xtreme UPS cannot cold start, it may be because the battery breaker is not properly closed or the battery capacity is low. Choose the battery breaker and recharge the batteries.
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jessica15Sep 8, 2025
What to do if my Xtreme 20kVA buzzer sounds continuously and shows a fault code?
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  dwilliamsSep 8, 2025
  If your Xtreme UPS buzzer sounds continuously, the Fault LED is illuminated, and the LCD display shows a code related to 'Rectifier / Inverter Out of Order' or 'Output Out of Order', it indicates that the UPS has failed. Contact your dealer or distributor for service and repair.