YASKAWA MOTOMAN DX100 - Customer Support Information

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166465-1CD
166465-1CD
Auto-Axcess DI/E Digital
1 Introduction
1.4 Customer Support Information
1.4 Customer Support Information
If you need assistance with any aspect of your Miller
®
Auto-Axcess DI/E
Digital system, please contact Yaskawa Motoman Customer Support at
the following 24-hour telephone number:
For routine technical inquiries, you can also contact Yaskawa Motoman
Customer Support at the following e-mail address:
When using e-mail to contact Yaskawa Motoman Customer Support,
please provide a detailed description of your issue, along with complete
contact information. Please allow approximately 24 to 36 hours for a
response to your inquiry.
Please have the following information ready before you call:
techsupport@motoman.com
NOTE
Please use e-mail for routine inquiries only. If you have an
urgent or emergency need for service, replacement parts,
or information, you must contact Yaskawa Motoman
Customer Support at the telephone number shown above.
• System Auto-Axcess DI/E Digital
• Robots MA1400/MA1900/MA3100...
• Power Supply Miller AAuto-Axcess DI/E Digital
(300, 450, or 675)
• Primary Application Welding
• Controller DX100
• Software Version Access this information on the
Programming Pendant’s LCD
display screen by selecting {MAIN
MENU} - {SYSTEM INFO} -
{VERSION}
• Robot Serial Number Located on the robot data plate
• Robot Sales Order Number Located on the DX100 controller
data plate
(937) 847-3200
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