8.3  Troubleshooting Based on the Operation and Conditions of the Servomotor
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8.3
Troubleshooting Based on the Operation and Conditions of the Servomotor
This section provides troubleshooting based on the operation and conditions of the Servomo-
tor, including causes and corrections.
Problem Possible Cause Confirmation Correction Reference
Servomotor 
Does Not 
Start
The control power supply is 
not turned ON.
Measure the voltage 
between control power 
supply terminals.
Turn OFF the power 
supply to the servo 
system. Correct the 
wiring so that the con-
trol power supply is 
turned ON.
–
The main circuit power sup-
ply is not turned ON.
Measure the voltage 
across the main circuit 
power input terminals.
Turn OFF the power 
supply to the servo 
system. Correct the 
wiring so that the main 
circuit power supply is 
turned ON.
–
The I/O signal connector 
(CN1) pins are not wired cor-
rectly or are disconnected.
Turn OFF the power sup-
ply to the servo system. 
Check the wiring condi-
tion of the I/O signal con-
nector (CN1) pins.
Correct the wiring of 
the I/O signal connec-
tor (CN1) pins.
–
The wiring for the Servomo-
tor Main Circuit Cables or 
Encoder Cable is discon-
nected.
Check the wiring condi-
tions.
Turn OFF the power 
supply to the servo 
system. Wire the cable 
correctly.
–
There is an overload on the 
Servomotor.
Operate the Servomotor 
with no load and check 
the load status.
Turn OFF the power 
supply to the servo 
system. Reduce the 
load or replace the Ser-
vomotor with a Servo-
motor with a larger 
capacity.
–
The type of encoder that is 
being used does not agree 
with the setting of Pn002 = 
n.X (Encoder Usage).
Check the type of the 
encoder that is being 
used and the setting of 
Pn002 = n.X.
Set Pn002 = n.X 
according to the type of 
the encoder that is 
being used.
–
Settings for input signals 
Pn630 to Pn64D are incor-
rect.
Check settings of input 
signals Pn630 to Pn64D.
Correct the settings of 
input signals Pn630 to 
Pn64D.
–
The /S-ON (Servo ON) signal 
was not received.
Check the commands 
sent from the host con-
troller.
Tur n ON the /S-ON  sig-
nal from the host con-
troller.
–
The P-OT (Forward Drive 
Prohibit) or N-OT (Reverse 
Drive Prohibit) signal is still 
OFF.
Check the P-OT and N-
OT signals.
Turn ON the P-OT or 
N-OT signal.
–
The current position of the 
servomotor is outside the 
software limit setting range.
Check for INDEXER 
errors.
Check the motor posi-
tion and software limit 
setting (Pn638 and 
Pn63A), then move the 
servomotor into the 
software limit setting 
range.
–
There is no position refer-
ence, or it is incorrect.
Check for INDEXER 
errors.
Set the program table 
correctly.
–
Continued on next page.