User Guide for the CP860 HD IP Conference Phone
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To listen to voice mails:
1. When the LCD screen prompts that the phone receives a new voice mail, you can press the
Connect soft key to dial out the voice mail access code.
2. Follow the voice prompt to listen to your voice mails.
Note
To view the voice mail via phone user interface:
1. Press Menu->Message->Voice Mail->View Voice Mail.
The LCD screen displays the amount of new and old voice mails.
2. Press the Connect soft key to listen to voice mails.
Message Waiting Indicator (MWI)
The CP860 IP conference phone supports MWI feature when receiving a new voice message. If
someone leaves you a voice mail, you will receive a message waiting indicator. MWI will be
indicated via an indicator message (including a voice mail icon) on the LCD screen. This will be
cleared when you retrieve all voice mails or delete them.
The MWI service is unsolicited for some servers, so the CP860 IP conference phone only handles
the MWI messages sent from the server. But for other servers, the MWI service is solicited, so
the CP860 IP conference phone must enable subscription for MWI.
Note
MWI service is not available on all servers. Contact your system administrator for more
information.
Before listening to voice mails, make sure the voice mail access code has been configured.
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