| Troubleshooting | 32
3. Tap Web service type, select the desired web service type, and save the change.
Parameter Description
HTTP
Enable or disable the user to access the web user interface via the HTTP.
Default: Off.
HTTPS
Enable or disable the user to access the web user interface by using the
HTTPS.
Default: enabled.
HTTP&HTTPS
Enable or disable the user to access the web user interface via the HTTP
and HTTPS.
Default: Off.
Disabled Disable the user to access the web user interface via the HTTP and
HTTPS.
Logging into the Web User Interface
After powering on MeetingBar A20 and CTP18, open a browser. The default administrator username is
“admin” (case-sensitive) and password is “0000”.
About this task
Note: We recommend that you use the Chrome or Internet Explorer 11 to access the web user
interface. Some features may not work properly if you are using other or older browsers.
Procedure
1. Open a web browser and enter the device IP address in the address bar. For example,
http(s)://10.82.24.11/, and press Enter.
To get the IP address, refer to Checking the Status of MeetingBar A20 and CTP18.
2. Enter the administrator username and the password.
3. Click Login.
Attention: The web user interface will be locked after 3 failed login attempts. Please contact
your support team or try again 3 minutes later.
Troubleshooting
This section describes solutions to common issues that may occur while using Yealink Zoom Rooms.
Upon encountering a case not listed in this section, contact Yealink reseller or technical support for father
support.
• Upgrading the Firmware
• Logs
• Rebooting the System
• Resetting to Factory Settings
• Repairing with MeetingBar A20
• Checking the Status of MeetingBar A20 and CTP18
• General Issues
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