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yeedi C12 PLUS - Page 20

yeedi C12 PLUS
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20EN
No. Malfunction Possible Cause Solution
10
After returning to the
Station, the robot
does not empty its
Dust Bin�
Manually moving the robot back to the Station might not
trigger the Auto-Empty function�
It is recommended to let the robot return to the Station on its own� Please
do not manually move it�
In Do Not Disturb mode, the robot will not empty the dust
after returning back to the Station�
Turn off Do Not Disturb in the YEEDI App or manually start dust-emptying�
If the above possible causes have been ruled out,
components of the Station may be abnormal�
Please contact customer service for assistance�
11
Auto-Empty
unsuccessful�
The outlet of the Dust Bin is blocked by foreign objects� Remove the Dust Bin and clear the foreign objects on the outlet�
12
Dust leakage occurs
during working�
The outlet of the Dust Bin is blocked by foreign objects� Remove the Dust Bin and clear the foreign objects on the outlet�
13
The Reservoir/Dust
Bin drops off�
It is not properly installed� Make sure it clicks into place�
14
Driving Wheels are
stuck�
Driving Wheels are tangled or obstructed by foreign
objects�
Rotate and press the Driving Wheels to check for any wrapping or
obstruction by foreign objects� If any foreign objects are found, please
clean them promptly� If this issue persists, please contact customer service
for assistance�
15
The robot fails to
perform Auto
Resume�
The robot is in Do Not Disturb mode� The robot cannot perform Auto Resume in Do Not Disturb mode�
The robot does not automatically return to the Station�
Auto Resume will not take effect if you manually move the robot back to
the Station�
16
The cleaning task is
not conducted at the
scheduled time�
The schedule has been canceled� Reschedule the cleaning task�
The robot's battery is low Charge it�
The robot is in Do Not Disturb mode� The robot cannot perform scheduled cleaning in Do Not Disturb mode�

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