IM 12D7B3-E-E
11-6 Appendix
11-7. Error codes
Code Error description Possible cause Suggested remedy
E1 Polarization detected on cell Sensor surface fouled Clean sensor
Conductivity too high Replace sensor
E2 Temperature coefficient out of limits Incorrect field calibration of TC Re-adjust
(0-3.5%/ºC) Set calculated TC
E3 Calibration out of limits Calibrated value differs more than Check for correct sensor
+/- 20 % of nominal value programmed Check for correct unit (µS/cm,
in code 03. mS/cm, kΩ.cm or MΩ.cm)
Repeat calibration
E4 Matrix compensation error Wrong data entered in 5x5 matrix Re-program
E5 Conductivity too high or resistivity too low Incorrect wiring Check wiring (3-6)
(Limits set in service code 54) Internal leakage of sensor Replace sensor
Defective cable Replace cable
E6 Conductivity too low or resistivity too high Dry sensor Immerse sensor
(Limits set in service code 54) Incorrect wiring Check wiring (3-6)
Defective cable Replace cable
E7 Temperature sensor open Process temperature too high or too low Check process
(Pt1000 : T > 250°C or 500°F) Wrong sensor programmed Check model code sensor
(Pt100/Ni100 : T > 200°C or 400°F) Incorrect wiring Check connections and cable
(8k55 : T < -10°C or 10°F)
(PB36 : T < -20°C or 0°F)
E8 Temperature sensor shorted Process temperature too high or too low Check process
(Pt1000/Pt100/Ni100 : T < -20°C or 0°F) Wrong sensor programmed Check model code sensor
(8k55/PB36 : T > 120°C or 250°F) Incorrect wiring Check connections and cable
E9 Air set impossible Too high zero due to cable capacitance Replace cable
E10 EEPROM write failure Fault in electronics Try again, if unsuccessful contact
Yokogawa
E13 USP limit exceeded Poor water quality Check ion exchangers
E15 Cable resistance influence to temperature Cable resistance too high Check cable
exceeds +/- 15°C Corroded contacts Clean and reterminate
Wrong sensor programmed Reprogram
E17 Output span too small Incorrect configuration by user Reprogram
E18 Table values make no sense Wrong data programmed Reprogram
E19 Programmed values outside acceptable limits Incorrect configuration by user Reprogram
E20 All programmed data lost Fault in electronics Contact Yokogawa
Very severe interference
E21 Checksum error Software problem Contact Yokogawa
mA
mA
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