Zebra 110Xi4 User Manual

Troubleshooting
Print Quality Problems
138
P1009874-001 Xi4 User Guide 3/12/09
Wrinkled ribbon Ribbon was fed through the
ribbon system incorrectly.
Load the ribbon correctly. See Load Ribbon
on page 68.
Incorrect burn temperature. Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
on page 91.
Incorrect or uneven printhead
pressure.
Set the printhead pressure to the minimum
needed for good print quality. See Adjust
Printhead Pressure and Toggle Position
on page 81.
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The strip plate needs adjusting. Call a service technician.
The printhead needs vertical
adjustment.
Call a service technician.
The printhead is improperly
balanced.
Call a service technician.
The printhead and platen roller
need to be realigned.
Call a service technician.
Fine, angular gray
lines on blank labels
Wrinkled ribbon. See wrinkled ribbon causes and solutions in this
table.
Printing too light or
too dark over the
entire label
The media is not designed for
high-speed operation.
Replace supplies with those recommended for
high-speed operation.
You are using an incorrect
combination of media and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in When to Use
Ribbon on page 33.
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
Adjust Printhead Pressure and Toggle Position
on page 81.
Smudge marks on
labels
The media or ribbon is not
designed for high-speed
operation.
Replace supplies with those recommended for
high-speed operation.
Table 13 • Print Quality Problems (Continued)
Problem Possible Cause Recommended Solution

Zebra 110Xi4 Specifications

General

Maximum resolution	203 x 203 DPI
Core diameter	76 mm
Ribbon length	300 m
Media thickness	0.076 - 0.305 mm
Maximum media length	3810 mm
Maximum roll diameter	203 mm
Supported paper width	102 mm
Media thickness (imperial)	0.003 - 0.012 \
Maximum media length (imperial)	150 \
Supported paper width (imperial)	4 \
RS-232 ports	1
Standard interfaces	USB 2.0
Connectivity technology	Wired
Weight (imperial)	50 lbs
Dimensions (WxDxH)	261.9 x 517.5 x 393.7 mm
Flash memory	8 MB
Certification	-BSMI, -cTUVus, -CCC, -CE, -C-Tick, -EN55022 Class B, -EN55024, -EN61000-3-2, 3, -FCC Class B, -GOST-R, -ICES-003 Class B, -IEC 60950-1 / EN60950, -KCC, -NOM, -S Mark, -STB, -UkrSEPRO, -VCCI, -ZIK.
Internal memory	16 MB
Built-in barcodes	Code 39, Code 49, Code 93, MaxiCode, PDF417, Postnet, QR Code, UPC-A, UPC-E
Page description languages	XML, ZPL, ZPL II
Storage temperature (T-T)	-40 - 140 °F
Operating temperature (T-T)	5 - 40 °C
Storage relative humidity (H-H)	5 - 85 %
Operating relative humidity (H-H)	20 - 85 %
Power requirements	90 - 264 VAC, 48 - 62 Hz

Weight and Dimensions

Weight	22700 g