Zebra DS2278 User Manual

DS2278 Digital Scanner Quick Start Guide 13
Troubleshooting
Table 4 Troubleshooting Possible Solutions
Problem Possible Solution
Digital scanner not working
No power to scanner Check system power; ensure battery is charged
Digital scanner is disabled Ensure that correct host interface cable is used
Digital scanner decoding bar code, but data not transmitting to host
Host interface not configured properly Scan appropriate host parameter bar codes
Interface cable is loose Ensure all cable connections are secure
Invalid ADF Rule Program the correct ADF rules
Digital scanner not paired to cradle Scan cradle pairing bar code
Digital scanner not decoding bar code
Digital scanner not programmed for bar code
type
Ensure scanner is programmed to read type of bar code being
scanned
Bar code unreadable Ensure bar code is not defaced; try scanning test bar code of same bar
code type
Distance between scanner and bar code
incorrect
Move scanner closer to, or further from bar code
Scanned data incorrectly displayed on host
Host interface not configured properly Scan appropriate host parameter bar codes
Region improperly configured Select appropriate country and language encoding scheme

Zebra DS2278 Specifications

General

Storage temperature (T-T)	-40 - 70 °C
Operating temperature (T-T)	0 - 50 °C
Operating relative humidity (H-H)	5 - 95 %
Product color	White
LED indicators	Yes
Built-in display	No
Housing material	-
International Protection (IP) code	IP42
Type	Handheld bar code reader
Wavelength	645 nm
Sensor type	LED
Scanner type	1D/2D
Tilt reading angle	-65 - 65 °
Motion tolerance (cm/s)	13
Linear (1D) barcodes supported	Codabar, Code 11, Code 128, Code 39, Code 93, EAN-13, Interleaved 2 of 5, Plessey, U.P.C.
Optical sensor resolution (W x H)	640 x 480 pixels
2D (matrix & stacked) barcodes supported	Aztec Code, Composite Codes, Data Matrix, Han Xin, MaxiCode, Micro QR Code, PDF417, QR Code, TLC-39
Battery life	84 h
Input voltage	4.5 - 5.5 V
Battery capacity	2400 mAh
Power source type	Battery, DC
Number of batteries supported	1
USB version	2.0
Bluetooth version	4.0
Standard interfaces	Bluetooth, USB
Connectivity technology	Wired & Wireless
Sustainability certificates	RoHS
Harmonized System (HS) code	84716070

Weight and Dimensions

Depth	90 mm
Width	66 mm
Height	175 mm
Weight	214 g