Zoom 4414 - Page 41

Appendix B: Troubleshooting 41
4
44
4
Run the
Zoom Wireless-G PCI Card
utility. On the
Configuration
tab, make sure that the
SSID
and
Network
Type
settings for the Wireless-G PCI Card are the same as
these settings for the other wireless devices in your network.
Then click the
Security
tab and check the security settings
to make sure that the PCI Card has the same security
settings as the other wireless devices in your wireless
network. Make sure that your security key is the same –
remember that the keys are case-sensitive.
5
55
5
Check your
TCP/IP
settings as described in
Appendix A
on
page 35.
!
If you have an Infrastructure network, it’s highly likely
that you are using Dynamic Addressing (DHCP). In that
case, make sure that your Zoom Wireless-G PCI Card’s
TCP/IP setting is
Obtain an IP Address Automatically
.
•
If you have an ad hoc network, make sure that your PCI
Card’s TCP/IP settings specify an IP address that’s on
the same subnet as the other devices in your ad hoc
wireless network. For example, if the devices in your ad
hoc network have IP addresses such as
10.0.0.1
through
10.0.0.8
, you could use the address
10.0.0.9
.
6
66
6
If the PCI Card still does not work, uninstall the software and
then re-install it:
a
aa
a
Turn off your computer and unplug the power cord.
b
bb
b
Remove the PCI card.
c
cc
c
Plug the power cord back in and turn on the computer.
d
dd
d
Select
Start
–
All Programs
–
Zoom Wireless-G PCI
Card
–
Uninstall Zoom Wireless-G PCI Card
.
e
ee
e
Follow the prompts to uninstall.
f
ff
f
Re-install the software and hardware (see page 5).
7
77
7
If the above solutions do not work, consult Technical
Support. Please see
Appendix C: Zoom Technical
Support Services
on page 42.