Chapter 38 Maintenance
GS1920 Series User’s Guide
325
Figure 230 Management > Maintenance > Backup Configuration
Follow the steps below to back up the current Switch configuration to your computer in this screen.
1 Click Backup.
2 If the current configuration file is open and/or downloaded to your computer automatically, you can
click File > Save As to save the file to a specific place.
If a dialog box pops up asking whether you want to open or save the file, click Save or Save File to
download it to the default downloads folder on your computer. If a Save As screen displays after
you click Save or Save File, choose a location to save the file on your computer from the Save in
drop-down list box and type a descriptive name for it in the File name list box. Click Save to save
the configuration file to your computer.
38.6 Tech-Support
The Tech-Support feature is a log enhancement tool that logs useful information such as CPU
utilization history, memory and Mbuf (Memory Buffer) log and crash reports for issue analysis by
customer support should you have difficulty with your Switch. The Tech Support menu eases your
effort in obtaining reports.
Click Management > Maintenance > Tech-Support to see the following screen.
Figure 231 Management > Maintenance > Tech-Support
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