Chapter 20 Troubleshooting
NBG-416N User’s Guide
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2 Press the RESET button for longer than 1 second to restart/reboot the NBG-416N.
3 Press the RESET button for longer than five seconds to set the NBG-416N back to
its factory-default configurations.
If the NBG-416N restarts automatically, wait for the NBG-416N to finish
restarting, and log in to the Web Configurator. The username is admin and
password is 1234.
If the NBG-416N does not restart automatically, disconnect and reconnect the
NBG-416N’s power. Then, follow the directions above again.
20.5 Wireless Router/AP Troubleshooting
I cannot access the NBG-416N or ping any computer from the WLAN (wireless
AP or router).
1 Make sure the wireless LAN is enabled on the NBG-416N.
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11
compatible and supports the same wireless standard as the NBG-416N.
4 Make sure your computer (with a wireless adapter installed) is within the
transmission range of the NBG-416N.
5 Check that both the NBG-416N and your wireless station are using the same
wireless and wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on
the NBG-416N.
7 Make sure you allow the NBG-416N to be remotely accessed through the WLAN
interface. Check your remote management settings.
• See Chapter 7 Wireless LAN for more information.
I can access the Web Configurator after I switched to AP mode.
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