ZyXEL Communications NSA-220 Plus - NSA Login and Access

Chapter 14 Troubleshooting
NSA-220 Plus User’s Guide
283
• If you have a RAID I volume click the Repair icon next to the new drive.
• If you are using RAID 0 you will need to recreate the whole volume. All of
your data is lost.
• If you are using a single-disk JBOD volume, you need to create a new volume
on the new drive.
• If you are using a two-disk JBOD volume, you need to create a whole new
volume on both drives.
The LAN LED (by the LAN port) is off.
• Make sure the Ethernet cable is connected properly to the NSA and connected to
another (Ethernet) device. Make sure the other device is turned on. If it’s
connected directly to a computer, make sure that the computer network card is
working (ping 127.0.0.1 on the computer).
• Use another Ethernet cable. If you’re connecting to a Gigabit Ethernet, make
sure you’re using an 8-wire Ethernet cable.
• If the problem continues, contact the vendor.
See Section 1.1.1 on page 23 for a description of NSA LEDs.
14.3 NSA Login and Access
I forgot the server name of the NSA.
• The default server name is nsa220plus.
• Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin
privileges, you can directly change the IP address of the NSA using the NDU.
• If the server name has changed and you don’t have the NDU, see Section 14.3.1
on page 284 to use the RESET button to return the default setting.
I cannot get to the NSA login screen.
• Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin
privileges, you can directly change the IP address of the NSA using the NDU.
• If you used the RESET button, the NSA may have a new IP address. Close and
reopen the NDU to discover the NSA.