8.3 Symptom: the 802.1X authentication failed with Lightweight
Directory Access Protocol (LDAP) server
The procedure of the troubleshooting:
1. Check the configuration of the controller and LDAP server.
2. Check the port number of LDAP server.
3. Ping the LDAP server and AP
4. Information collection and report the issue to the HQ.
5. Analysis for System logs and Packets
1 Check the configuration of the controller and LDAP server.
Configure LDAP setting
Figure 264 LDAP settings
Figure 265 LDAP server > Users and Computers
Check the information of LDAP is correct or not.
Figure 266 CONFIGURATION > Object > AAA Server > LDAP > Edit
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