4 Managed AP
Figure 28 The following table describes the icons in this screen.
4.1 Symptom: Managed AP doesn’t show on the AP
management list
If the AP mode was changed to the managed and it doesn’t show on the
AP list after wait a long times, please follow the steps to troubleshooting.
Figure 29 MONITOR > AP Information > AP List
Note: If AP had managed by other controller before, please reset AP first.
The procedure of the troubleshooting:
1. Check the configuration of the controller (USG/ ZyWALL/ NXC).
2. Does AP get the IP?
3. Check the mode of unified AP.
4. Check the CAPWAP status of AP.
5. Can managed AP and NXC communicate with each other?
6. Information collection and report the issue to the HQ.
1 Check the configuration of controller (USG/ ZyWALL/ NXC)
If the topology has USG or ZyWALL devices, please make sure “Registration
Type” is “Manual” to avoid the managed APs are controlled by them.
USG/ ZyWALL:
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