Download log files.
Figure 56 MAINTENANCE > Diagnostics > Diagnostics > Files > Download
Provide topology/controller config/packet/remote access/Diagnostic info
to HQ to do advanced check.
4.2 Symptom: Managed AP offline
If the AP has managed by controller before and the color of AP icon is gray,
please follow the steps to troubleshooting.
Figure 57 MONITOR > AP Information > AP List
The procedure of the troubleshooting:
1. Check the configuration of the controller (USG/ ZyWALL/ NXC).
2. Does AP get the IP?
3. Check the CAPWAP status of AP.
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