4. Can managed AP and NXC communicate with each other?
5. How to know APs off-line cause by external factors?
6. Information collection and report the issue to the HQ.
1 Check the configuration of controller (USG/ ZyWALL/ NXC).
If customer’s topology has USG or ZyWALL, please make sure “Registration
Type” is “Manual” to avoid the managed APs are controlled by them.
USG/ ZyWALL
Select “Manual” for registration type.
Figure 58 CONFIGURATION > Wireless > Controller > configuration
NXC
Select “Always Accept” or “Manual” for registration type.
Always Accept: Controller trusts the managed AP automatically.
Manual: User trusts the managed AP.
Figure 59 CONFIGURATION > Wireless > Controller > Configuration
If the option is “Manual”, don’t forget to trust the managed AP.
Figure 60 MONITOR > Wireless > AP Information > AP List > Add to Mgnt. AP
List
The icon of AP become gray after the controller managed the AP
successfully.
Figure 61 MONITOR > Wireless > AP Information > AP List
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