Packet: Access-Request
Figure 223 Wireshark > untrusted AP.cap
RADIUS.log
No RADIUS.log in the AC controller and AP
8.2 Symptom: the 802.1X authentication failed with Active
Directory (AD) server
The procedure of the troubleshooting:
1. Check the configuration of the controller and AD server.
2. Check the port number of AD server.
3. Ping the AD server and AP
4. Ping the domain name
5. Information collection and report the issue to the HQ.
6. Analysis for System logs and Packets.
1 Check the configuration of the controller and AD server.
Check the information of AD server on the NXC.
Figure 224 CONFIGURATION > Object > AAA Server > Active Directory > Edit
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