5 Wireless
5.1 Symptom: Cannot see the SSID name.
There are some information you have to know from customer and follow the
order of the questions you will know how to troubleshooting.
The procedure of the troubleshooting:
1. Check the configuration of the controller (USG/ ZyWALL/ NXC).
2. Information collection and report the issue to the HQ.
1 Check the configuration of controller (USG/ ZyWALL/ NXC).
Check the SSID status whether it is hidden?
Figure 119 CONFIGURATION > Objetct > AP Profile > SSID > SSID List > Edit
Check the SSID if binding with the radio profile?
Figure 120 Configuration > AP Management > AP Group > Edit AP Group
Profiled<name> > Radio Setting
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