There is some information you have to know the troubleshooting and follow
the order of the steps.
The procedure of the troubleshooting:
1. Check the configuration of the controller
2. Check AP’s wireless card
3. Information collection and report the issue to the HQ
1 Check the configuration of the controller
Example of VLAN Conflict: mismatches management VLAN ID
Figure 84 MONITOR > Wireless > AP Information > AP List
Check the system log.
Figure 85 MONITOR > Log > View Log
The managed AP was set with management VLAN ID 10, but the controller
is set with management VLAN ID 1.
Change management VLAN ID by GUI. Select the managed AP to modify
the managed VLAN ID.
Figure 86 CONFIGURATION > Wireless > AP Management > Mgnt. AP List >
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