Figure 130 MAINTENANCE > Diagnostics > Diagnostics > Collect on AP >
Collect Now
Download log files.
Figure 131 MAINTENANCE > Diagnostics > Diagnostics > Files > Download
Provide topology/controller config/packet/remote access/Diagnostic info
to HQ to do advanced check.
Capture the packet for wireless
Use OmniPeek (software) to capture wireless packet between STA and AP.
If the user cannot use the OmniPeek (software) to capture wireless packet,
please use another NWA3000-N series and NWA5000 –N series to set monitor
mode to capture wireless packet, and packet capture feature on NXC
series AP on the standalone mode capture the wireless packet.
Note: Capture the wireless packet and provide the AP MAC address、client
MAC address、station info to HQ to verify the packet.
Station devices detail information:
Devices mode
Devices drive version
Devices wireless card MAC address and IP address
The client connecting AP MAC address and IP address
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