Model 55i IP Phone User Guide 77
Line Keys, Programmable Keys, and Softkeys
Using the ACD Key
Use the following procedure to log into a phone queue from your IP phone.
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD
queue you are accessing..
The "User ID" and "Password" prompts displays.
3. Using the keypad, enter your User ID (phone number provided by your System
Administrator).
4. Using the keypad, enter your Password (provided by your System Administrator)
and press the Log In Key.
Your phone logs into the queue on the server.
IP Phone UI
Note: Use the Backspace sofkey to move back a space and delete a
character if required. Use the Cancel softkey to cancel the ACD
login.
Mon Jan 2 10:37am
L1
Support
Services
Dir
Callers
Icom
o
ACD: Support
User ID:
Password:
Services
Dir
Callers
Icom
Backspace
Log In
Cancel
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