Model 6757i CT IP Phone User Guide 93
Line Keys and Softkeys
Using the ACD Key
Use the following procedure to log into a phone queue from your IP phone.
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are
accessing.
The "User ID" and "Password" prompts displays.
3. Using the keypad, enter your User ID (phone number provided by your System
Administrator).
4. Using the keypad, enter your Password (provided by your System Administrator) and press the
Log In Key.
Your phone logs into the queue on the server.
IP Phone UI
Note: Use the Backspace key to move back a space and delete a character if
required. Use the Cancel softkey to cancel the ACD login.
Mon Jan 2 10:37am
L1
Support
Services
Dir
Callers
Icom
o
ACD: Support
User ID:
Password:
Services
Dir
Callers
Icom
Backspace
Log In
Cancel
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