Abbott Optimum Xceed - Resolving Specific Error Messages

Blood applied to
test strip too soon.
Calibration/Test
strip error.
Test strip error.
Test strip is
damaged, used, or
the meter does not
recognize it.
•
Review the monitoring
instructions.
• Monitor again with a
new test strip.
• If the error message
appears again, contact
Customer Service.
• Repeat the calibration
using the calibrator
bar that came with
the test strip you are
using.
• Check the date setting
on your meter.
• Check the expiry date
on the test strip foil
packet.
• If the error message
appears again, contact
Customer Service.
• Monitor again using
a test strip designed
for use with Optium
Xceed.
• If the error message
appears again, contact
Customer Service.
Message
What It What You
Means Need to Do
Message
What It What You
Means Need to Do
Meter error.
Meter error.
•
Remove test strip, turn
meter off, and try to
monitor again.
• If the error message
appears again, contact
Customer Service.
• Remove test strip, turn
meter off, and try to
monitor again.
• If the error message
appears again, contact
Customer Service.
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Error Messages Error Messages
ART13613-001_Rev-D-Guide.indd 52-53 2/19/09 2:05:00 PM