Absen HC1.5 II User Manual

New HC Series User Manual - 23 -
6. Common faults and troubleshooting
No.
Common faults
Solution
1
Some modules are
black
1. Check whether the power plug of the corresponding
module is tightly inserted;
2. Check whether the power cable of the corresponding
module is burnt out;
3. Check whether the switch power supply of the
corresponding module has no output;
4. Check whether the flat cable of the corresponding
module is malfunctioning;
5. Replace the flat cable of the corresponding module;
6. Replace the module;
7. Replace the receiving card;
8. Send rcfg file;
2
The whole screen
is black
1. Check whether the screen power is on;
2. Check whether the DVI cable or HDMI cable is loose;
3. Check whether the main data cable is well inserted;
4. Check whether the sending card is powered on and
whether the running indicator is flashing;
5. Replace the sending card;
6, Connecting the computer to an LCD display, check
whether there is output on video card;
7. Update the video card driver;
8. Replace the computer;
3
Screen show scra
mbled image
1. Check whether the power plug of the receiving card is
well inserted;
2. Check whether the power cable of the receiving card is
burnt out;
3. Check whether the power supply has no output;
4. Check the data cable of the receiving card;
5. Replace the data cable;
6. Send the rcfg file;
7. Upgrade the firmware version of the receiving card;
8. Replace the receiving card;
4
Chromatic
aberration
between modules
1. Check whether the module power plug is well plugged;
3. Check whether the main data cable is well inserted;
4. Check whether the sending card is powered on and
whether the running indicator is flashing;
4. Replace the module;
5. Replace the receiving card;
5
All panels display
the same content
1. Set the screen connection on software;
2. Check whether the data port is wrong.

Absen HC1.5 II Specifications

General

Brand	Absen
Model	HC1.5 II
Category	Monitor
Language	English