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ACE Lab PC-3000 Express User Manual

ACE Lab PC-3000 Express
69 pages
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PC-3000 EXPRESS / UDMA / PORTABLE Seagate
ACE Lab F3 architecture
Technical support: ts@acelab.ru
Phone: +7 863 201 50 06
ts.acelaboratory.com 1
SEAGATE
F3 architecture
Table of contents
1. Introduction ..................................................................................................................................................................... 2
2. Supported drive families ................................................................................................................................................. 6
3. Getting started ................................................................................................................................................................. 8
4. Launching the utility ....................................................................................................................................................... 8
5. Frequent malfunctions .................................................................................................................................................. 12
5.1. Motor seizure........................................................................................................................................................ 12
5.2. "Stuck" heads ....................................................................................................................................................... 12
5.3. HDD returns HDD ID (the host system detects it), but reports capacity = 0 ....................................................... 13
5.4. Host system does not detect a HDD, which permanently remains BSY .............................................................. 14
5.5. Host system detects a HDD, drive beginning is visible but starting with a certain LBA continuous space until
the end is filled with UNC errors ........................................................................................................................ 15
5.5.1. Automatic translator restoration (for the entire LBA space) ....................................................................... 16
5.5.2. Automatic location correction for a specific LBA (beginning with a certain LBA) ................................... 17
5.5.3. Data Extractor task ...................................................................................................................................... 18
5.5.4. Manual translator restoration ....................................................................................................................... 18
5.5.4.1. "Delicate" work with Non Resident G-List ........................................................................................ 23
5.6. Diagnostics using the list of 32 recent RW commands .......................................................................................... 23
6. Tests menu .................................................................................................................................................................... 27
6.1. Utility status ......................................................................................................................................................... 27
6.2. Loader .................................................................................................................................................................. 28
6.3. Create loader ........................................................................................................................................................ 28
6.4. Update Microcode ................................................................................................................................................ 28
6.5. Work with terminal .............................................................................................................................................. 29
6.6. Service information .............................................................................................................................................. 30
6.6.1. HDD resources backup ................................................................................................................................ 31
6.6.2. Work with ROM .......................................................................................................................................... 31
6.6.3. Work with RAM .......................................................................................................................................... 32
6.6.3.1. Heads maps in Seagate F3 drives ........................................................................................................ 33
6.6.4. Work with service area ................................................................................................................................ 35
6.7. Logical test ........................................................................................................................................................... 36
6.8. Defect lists ............................................................................................................................................................ 39
6.9. S.M.A.R.T. erase .................................................................................................................................................. 39
6.10. Solutions ............................................................................................................................................................. 39
6.11. User commands .................................................................................................................................................. 39
7. Specialized tools of the utility ....................................................................................................................................... 41
7.1. View and edit HDD resources .............................................................................................................................. 41
7.2. Work with Flash ROM image file ........................................................................................................................ 45
8. Unlocking HDD in case of LED: CC error ................................................................................................................... 49
8.1. Disconnection of the controller board from HDA (isolation of the spindle motor connector) ............................ 50
8.2. Short connection of the read channel ................................................................................................................... 50
8.3. Operating principle of the main part of the unlocking procedure ........................................................................ 52
8.4. Searching for the short connection points ............................................................................................................ 53
9. Appendix 1. Replacement of the controller board ........................................................................................................ 54
10. Appendix 2. Testing the HDD controller board .......................................................................................................... 55
11. Appendix 3. Testing the motor winding coils ............................................................................................................. 56
12. Appendix 4. Selecting a donor heads stack................................................................................................................. 57

Table of Contents

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ACE Lab PC-3000 Express Specifications

General IconGeneral
BrandACE Lab
ModelPC-3000 Express
CategoryPCI Card
LanguageEnglish

Summary

5. Frequent Malfunctions and Diagnostics

Common Malfunctions: Motor, Heads, Capacity, BSY, UNC Errors

Details common HDD problems like motor seizure, stuck heads, zero capacity, BSY state, and UNC errors.

Translator Corruption and Restoration Procedures

Explains translator issues causing UNC errors and methods for restoration.

6. PC-3000 Utility Tests and Solutions

Logical Test and Automated Solutions

Performing logical tests and utilizing automated solutions for HDD problems.

Service Information Operations

Operations related to HDD service information, including backup and editing.

8. Unlocking HDD with LED CC Error

Unlocking Methods: Controller Disconnection and Read Channel Shorting

Explains methods involving controller board disconnection or read channel shorting for unlocking.

Operating Principle of the Unlocking Procedure

Describes the core operation of the unlocking procedure for HDD access.

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