Acer Extensa 5635 User Manual

94 Chapter 4
7. Remove the drives (see “Disassembly Process” on page 40).
8. If the Issue is still not resolved, see “Online Support Information” on page 185.
Abnormal Video Display
If video displays abnormally, perform the following actions one at a time to correct the problem.
1. Reboot the computer.
2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See “Disassembly Process” on page 40.
3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See “Disassembly Process” on page 40.
4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
“Disassembly Process” on page 40.
5. Check the display resolution is correctly configured:
a. Minimize or close all Windows.
b. If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.
c. If desktop display resolution is not normal, right-click on the desktop and select
Personalize´ Display Settings.
d. Click and drag the Resolution slider to the desired resolution.
e. Click Apply and check the display. Readjust if necessary.
6. Roll back the video driver to the previous version if updated.
7. Remove and reinstall the video driver.
8. Check the Device Manager to determine that:
• The device is properly installed. There are no red Xs or yellow exclamation marks.
• There are no device conflicts.
• No hardware is listed under Other Devices.
9. If the Issue is still not resolved, see “Online Support Information” on page 185.
10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
11. If the Issue is still not resolved, see “Online Support Information” on page 185.

Acer Extensa 5635 Specifications

General

Tjunction	100 °C
Processor cache	2 MB
Processor cores	2
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor socket	Socket 478
Processor codename	Penryn
Processing Die size	107 mm²
Processor frequency	2.1 GHz
Processor lithography	45 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
Processor operating modes	32-bit, 64-bit
ECC supported by processor	No
Thermal Design Power (TDP)	35 W
Number of Processing Die Transistors	410 M
Motherboard chipset	Intel® GM45 Express
HDD speed	5400 RPM
HDD interface	SATA
Optical drive type	DVD±RW
Card reader integrated	Yes
Total storage capacity	320 GB
Compatible memory cards	MMC, MS PRO, SD, xD
Display diagonal	15.6 \
Display resolution	1366 x 768 pixels
Native aspect ratio	16:9
Contrast ratio (typical)	-
Display response rise/fall	8 ms
Internal memory	4 GB
Memory clock speed	1066 MHz
Internal memory type	DDR3-SDRAM
Maximum resolution	2048 x 1536 pixels
Discrete graphics card model	Intel® GMA 4500MHD
Maximum graphics card memory	1.695 GB
Discrete graphics card memory	0.0625 GB
Audio system	3D SONIC
Video capturing speed	30 fps
Front camera resolution (numeric)	0.3 MP
Type	PC
Hot keys	10
Wireless technology	802.11b/g/Draft-N
Networking features	Gigabit Ethernet, WLAN
Operating system installed	Windows 7 Professional
Optional operating system supplied	Windows XP Professional
Number of battery cells	6
Charging port type	DC-in jack
Serial ports quantity	0
USB 2.0 ports quantity	3
Cable lock slot type	Kensington
Password protection type	BIOS
Pointing device	Touchpad
Keyboard number of keys	105
Processor ARK ID	42841

Weight and Dimensions

Depth	243.5 mm
Width	370 mm
Height	24.4 mm
Weight	2500 g