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Please make sure the compute is away from the high-pressure equipment.
5. USB Equipment Cannot Be Used
Reasons Analysis and Solutions:
（1） Check if the USB equipment is ok;
（2） USB equipment cannot be too long, or it may be not provided enough power.
6. Cannot go on ordering
Note: this function is only for LINUX system.
Reasons Analysis and Solutions:
（1） Because of full record of transaction, it cannot go on ordering. Please enter into Maintenance on the
main menu, and then enter 4067 to enter into the next menu. Select and enter into Utilities, and then
select Clear All to clear the transaction record;
（2） Enter a digit of high value like 5000, and then order a commodity. By now, the sales page will be
jamming and cannot go on ordering. This phenomenon is caused by the same reason as the first point
above described. Please do the same as the above solution.
7. Cannot Connect With The Printer
Reasons Analysis and Solutions:
Firstly check if the printer is ok;
If the printer connects with POS terminal well.
8. TS5X Cannot Print After Checkout
Note: this function is only for LINUX system.
Reasons Analysis:
The setting of printing after checkout is not open in software settings.
Solutions:
Enter into Run Office → Yes → Master Till → Setup Printers → 1 (enter the password) → Setup → Till
Setup → Touch Screen → Master Till → Edit Till → Setup Printers → TS5X → Setup Devise → Manual
Printer. Turn the green tick ‘√’ to a Red Cross ‘×’.
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