Air Techniques ScanX Touch - Troubleshooting Touch Screen Errors

Air Techniques, Inc. Page 52
Troubleshooting
15.4 Error messages on the touch screen.
Problem Probable cause Solution
Error code 1008 Connection interrupted • Update the rmware.
Error code 1010 Temperature of unit too high • Allow the unit to cool down.
• Contact technician.
Error code 1022 Subassembly not initialized • Fault in software, update the software if required.
• Contact technician.
Error code 1024 Internal data communication
fault
• Switch the unit o󰀨 and back on again.
• Update the rmware.
• Darken the room.
• Turn the unit so that no light can fall directly into
the insertion slot.
Error code 1026 Incorrect acquisition mode • Select a di󰀨erent acquisition mode
• Inform a service technician.
• Update the rmware.
• Reset the scanning modes to the factory settings
via the unit interface or the Imaging Software.
Error code 1100 Permitted time for scan process
exceeded
• Contact technician.
• Check the belt drive.
• Check for blockage, remove PSP from unit.
Error code 1104 Erasure unit fault • Contact technician.
• Replace the erasure unit.
Error code 1153 Unit fault • Switch the unit o󰀨 and on again.
• Update rmware.
Error code 1154 Internal data communication
fault
• Switch the unit o󰀨 and on again.
• Update rmware.
Error code 1160 Final pentaprism assembly rota-
tion
speed not reached
• Contact technician.
• Update rmware.
• Replace the pentaprism assembly if the problem
occurs regularly.
Error code 1170 SOL sensor timeout
Fault on the laser, SOL sensor or
pentaprism assembly
• Contact technician.
• Update rmware.
Error code 1172 SOL sensor timeout
Fault on the laser, SOL sensor or
pentaprism assembly
• Inform a service technician.
• Update the rmware.