50
FAQs
Problem Action
No picture, no sound 1. Check that you have connected the TV power cord
properly and switched the wall socket on.
2. Check that you have turned on the POWER button on
your TV.
3. Check the picture contrast and brightness setting.
Normal Picture, but no sound 1. Check that your TV is not muted or has the volume
down.
2. Switch the channel, the problem may be with the
channel you’re on, not the TV.
3. Check that your audio cable input has been plugged
in properly, if you are using an external amplifier.
Remote control does not work 1. Check to see if there is any object between your TV
(such as a piece of furniture) that could block the
remote control from connecting with the sensor on
your TV.
2. Have you put the batteries into the remote control the
right way? ( + to + and - to -)
3. Check that the TV is not positioned in bright sunlight.
4. Try fitting new batteries if none of the above work.
TV turned off suddenly 1. Check that you have not set the sleep timer.
2. Check that you have not set the timer to control the
socket which has your TV power cord on.
3. Check that you have not set auto standby with the
broadcast signal source which is connected to your TV.
Picture appear slowly after TV
switched on
This is normal. The image takes a few seconds to appear
after you have switched the TV on. Please contact your
service centre if picture has not appeared after five
minutes.
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