3.3 Switching between calls (Broker call)
During a conversation, a second call is on hold.
Use one of the following:
• Select the call on hold icon from the conversation screen.
• Select the tab which is displaying the call on hold Retrieve
• Press the Back/Exit key to display the Perso page Select the call on hold.
You are in conversation with the second contact and the first one is on hold.
3.4 Transferring a call
• Calling a second person during a conversation The first call is on hold.
• You can transfer the call immediately or wait for your contact to answer before transferring the
call: Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
3.5 Three-way conference with internal and/or external contacts (conference)
• During a conversation, a second call is on hold.
• Conference (Confer) You are in conference mode.
3.5.1 Cancel conference and return to first contact (If conference is active)
• End conference (End conf)
3.5.2 Hang up on all participants (If conference is active)
• Hang up.
• You exit the conference.
3.5.3 After the conference, to leave your two contacts talking together:
• Transfer
• Hang up.
3.5.4 View information about the other people in the conference
• Navigate between both call in progress tabs involved in the conference.
3.6 Talk simultaneously to more than 2 contacts
This feature depends on the system configuration. If necessary, contact your administrator.
You are in a conference call with 2 contacts. To add another participant to the conference:
• Add
• Dial the number of your contact (dial, directories, last numbers dialed...).
• Your contact answers.
• Insert You are on the line with the additional contact.
During a 3-way conference, you can add up to three additional participants.
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