Contacting your administrator (Technical 
support) 
If necessary you may need to contact your administrator. 
Before contacting your administrator, make sure you have information such as your phone's codes and 
software version to hand. 
8.1.1  Technical code (left) / Date code (right) 
The codes are located under the backshell of the phone. This label is an example and does not 
represent the one placed on your phone.