3.7 Placing a call on hold (hold)
3.7.1 Exclusive hold
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
• During a conversation.
• Use one of the following:
o Select the incoming call icon.
o Put on hold
Your call is placed on hold .
Recover the call on hold
Use one of the following:
• Hang up, your phone is ringing, then answer the call.
• Select the call on hold icon from the conversation screen.
• Select the tab which is displaying the call on hold Retrieve
• Press the Back/Exit key to display the Perso page Select the call on hold.
3.7.2 Common hold
This feature depends on the system configuration. If necessary, contact your administrator.
Common hold allows to all sets in the same pick-up group to resume a call (internal or external) that has
been put on hold by one of the members of that group.
Putting on common hold:
• During a conversation.
• Press the Back/Exit key to display the Perso page.
• Press programmed key: Comm hold (by default).
Recover the call on hold from any sets defined in the same pick-up group (including your set):
• Recover the call on hold from any sets defined in the same pick-up group (including your set)
• Press programmed key: Comm hold (by default).
3.8 Placing an outside call on hold (parking)
You can place an outside call on hold and recover the call on another telephone:
• During a conversation.
• Park the call
• Enter the number of the parking destination phone.
Retrieve the call from the parking destination phone:
• Reach the 'Menu' page.
• Settings My services Consult Call pick up services Park/retrieve call
To Next Page
Loading...
