User Manual
8AL91433ENAAed01 3 /70
Getting to know your telephone 6
ALE-30h Essential DeskPhone 6
Phone description 6
ALE-20h Essential DeskPhone / ALE-20 Essential DeskPhone 7
Phone description 7
Unboxing 8
Install your desk phone 8
Install the foot 8
Install a comfort wired handset 9
Connect the device 9
First start-up 9
Description of the connectors 10
Main screens and navigation keys 11
Welcome screens 11
Call management screen 13
User local menu 14
Status icons / Call icons 15
Permanent features keys 16
Alpha-numeric keyboard 17
Using your telephone 18
Identify the terminal you are on 18
Messaging portal 18
Accessing the messaging portal 18
Consulting the call log 18
Making a call 19
Receiving a call 19
Ignore the call 20
Switching between audio modes 20
Activating the loudspeaker during a conversation (handset lifted) - Group listening feature 21
Making calls by name (company directory) 21
Make calls via your programmed call keys (Perso page/F1 and F2 keys/Add-on module) 22
Redialing 22
Callback requests 22
Call back an unanswered call 22
Requesting automatic callback if internal number is busy 23
Cancelling an automatic callback 23
Receiving interphony calls 24
Mute, so that your contact cannot hear you 24
From the set 24
From the headset 24
Sending DTMF signals 24
Forwarding calls to your voice message service 25
Consulting your voice mailbox 25
Sending a text message to an internal contact 25
Consulting text messages 26
Lock / unlock your telephone 27
Placing a call on hold (hold) 27
Exclusive hold 27
Common hold 28
Call parking 28
Making a second call during a conversation 28
Answering a second call during a conversation 29
Switching between calls (Broker call) 29
Transferring a call 29
Three-way conference with internal and/or external contacts (conference) 30
Cancel conference and return to first contact (if conference is active) 30
After the conference, to leave your two contacts talking together 30
View information about the other people in the conference 30
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