Allison Transmission 3000

12.0CUSTOMERSERVICE
12.1ORDERINGPARTS
12.1.1TRANSMISSIONNAMEPLATE.
Themodelnumber,partnumber(assemblynumber),andserialnumber
arestampedintothetransmissionnameplate(refertoFigure12–1).These
numbersdescribethetransmissionandallofitscomponents.Usethese
numberswhenorderingreplacementpartsorrequestingserviceinformation.
Locationonthenameplatevarieswiththeparticulartransmission.
Figure12–1.TransmissionNameplate
12.1.2GENUINEPARTS.AllisonTransmissionrecommendsthatonly
genuineAllisonpartsbeusedinanAllisonTransmission.Orderallreplacement
partsfromanauthorizeddistributorordealer.Serviceoutletscanbelocated
ontheAllisonTransmissionwebsiteatwww.allisontransmission.com.
12.2OWNERASSISTANCE
ThesatisfactionandgoodwilloftheownersofAllisontransmissionsare
ofprimaryconcerntoAllisonTransmission,Inc.,itsdistributors,andtheir
dealers.
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