•Natureofproblem.
•Chronologicalsummaryofyourtransmission'shistory.
StepThree—IfyouarestillnotsatisedaftercontactingtheRegional
CustomerSupportManager,presenttheentiremattertotheHomeOfce
bywritingtothefollowingaddress:
AllisonTransmission
Attn:Manager,WarrantyAdministration
POBox894,MailCodePF9
Indianapolis,IN46206-0894
TheinclusionofallpertinentinformationwillassisttheHomeOfcein
expeditingthematter.
WhencontactingtheHomeOfce,pleasekeepinmindthatultimatelythe
problemwilllikelyberesolvedatthedistributorshipordealershipusingtheir
facilities,equipment,andpersonnel.Therefore,itissuggestedthatStepOne
befollowedwhenexperiencingaproblem.
YourpurchaseofanAllisonTransmissionproductisgreatlyappreciated,and
itisoursinceredesiretoassurecompletesatisfaction.
12.3SERVICELITERATURE
AllisonTransmission,Inc.serviceliteratureprovidesfullyillustrated
instructionsforoperation,maintenance,troubleshooting,service,overhaul,
andpartssupportforyourtransmission.Formaximumperformanceand
servicelifefromyourunit,youmayorderadditionalpublicationsviaphone,
emailorweb.
TOLLFREE:844-829-3595
INTERNATIONAL:613-271-3842
allisontransmission@gilmore.ca
www.allisontransmissionpublications.com
FormoreinformationaboutAllisonproductspleasevisit
www.allisontransmission.com.
12.4ALLISONTRANSMISSIONDISTRIBUTORS
NOTE:Gotowww.allisontransmission.com/sales-service-locatorfor
acompleteandup-to-datelistingofAllisonTransmissionService
Centers.
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